Frequently Asked Questions

These are always changing! Ask us via our CS for the latest discount code!

RTP is the step before shipment. It will be to you soon after this status update.

All of our products are of the highest quality, they are guaranteed to scan and pass 99% of the time in 99% of places. We ensure this to be true, and will reprint them for you if they don't!

Becoming a reseller with us means top priority to us! We give some of the best rates and deals and also shipping times. We appreciate if our resellers bring in volume on a regular basis in order to take advantage of these benefits. If you are interested, message our customer service on this website for further details

Stand against a solid color wall or space. Wear well contrasted clothing to the wall, nothing too serious, allow the photo to capture your shoulders and head. Take a normal high quality photo with groomed hair. Our photo shop will do the rest.

From the time of placing your order to receiving it, it should be about 1-3 weeks to reach your hands!

A status shouldn't say pending for more than 4 days. Please message customer support if you think your status should have updated to payment received. Our customer support will check on this issue right away and sort everything out with you personally.

Yes, we pride ourselves in our resellers and reseller rates. Rates depend on the number of people in your order. Prices get better the more people in an order. We generally have a '50off' coupon active most of the time. For questions on rates, message customer support for exact answers depending on all details in your order.

We use shipping methods based on customer location and needs. We use about every shipping method imaginable.

We do not recommend performing a bend test. This is not a valid thing to do and no ID is meant to bend, not even real ones. Yes it will bend but it is not promised that it will not crease or develop a defect.